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Frequently Asked Questions

Ordering

How do I know which size will fit me?

Each product page includes fit information and measurements to help you choose the right size. Many of our products also feature a virtual try-on tool so you can see how they’ll look before purchasing.

Additionally, you’ll find a “Size Guide” in the website menu for easy reference.

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns, Exchanges and General Questions

Everything You Need to Know
What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you offer a warranty?

Yes — all JONDO sunglasses come with a 2-year warranty against manufacturing defects.

Are there different lenses available?

No — we only use our exclusive KRISP™ Extreme Golf Lens, designed specifically for golf performance. It provides enhanced contrast, depth perception, and visual clarity on the course in all light conditions.

Do you offer prescription lenses?

Yes, we do offer prescription options. These are available within a certain range of prescriptions — please contact our support team or your optometrist for more details on eligibility and how to order.

What makes JONDO glasses different from other golf sunglasses?

JONDO sunglasses are built specifically for golf performance — every detail of our design and lens technology is engineered to give you a competitive edge on the course.

Here’s how we’re different:

  • Individually Cast Lenses: Each KRISP™ lens is individually cast rather than mass-produced, resulting in unmatched optical clarity and the highest visual quality available in golf eyewear.
  • Golf-Optimized Color Amplification: We precisely enhance the key colors your eyes need to see on the golf course, improving depth perception, reading greens, and overall decision-making.
  • Reduced Eye Fatigue: Our lenses eliminate visual strain, allowing your eyes to stay relaxed and focused for longer — even during long rounds.
  • Light-Utilizing Technology: Instead of blocking light, our lenses use and refine natural light to deliver the most accurate visual picture. That means you can wear them comfortably in any weather condition, from overcast mornings to bright afternoon sun.
  • Performance-First Design: Every pair of JONDO sunglasses is built with one purpose — to enhance your performance on the golf course.
What are the differences between the JONDO models?

All JONDO sunglasses use the same KRISP™ Extreme Golf Lens technology — delivering superior clarity, optimized color contrast, and maximum eye comfort. The key differences come down to frame design, size, and fit preferences.

Here’s a quick guide to help you choose the right model:

Dovetail 2.0Bold Coverage & Tour-Level Stability

  • Top Features: Extra-cushioned fit, plano (flat) lens design, dual-bridge styling
  • Best Fit: Larger faces
  • Why Choose: Maximum comfort and coverage with a striking, performance-driven design.

Boetie 2.0Advanced Ventilation & Oversized Fit

  • Top Features: Ventilation gap for airflow, TR-90 frame technology, larger frame dimensions
  • Best Fit: Larger faces
  • Why Choose: Ideal for golfers who prefer a roomier frame with cooling comfort during long rounds.

Club Champ 2.0Balanced All-Around Performance

  • Top Features: Anti-glare side wings, single-mold TR-90 frame, thin straight arms
  • Best Fit: Medium to large faces
  • Why Choose: A classic, versatile performance frame that transitions seamlessly on and off the course.

DormieComfort & Cap-Friendly Design

  • Top Features: Extended temple length, deeper curved lenses, slim temples that fit easily under caps
  • Best Fit: Universal fit
  • Why Choose: Great all-around option designed for comfort and compatibility with golf hats.

FringeFeatherweight & Feminine Fit

  • Top Features: Smaller feminine fit, single-mold TR-90 construction, ultra-lightweight comfort
  • Best Fit: Smaller faces
  • Why Choose: Perfect for golfers who prefer a refined, lightweight frame tailored for smaller facial profiles.

RamboAll-Weather, All-Player Performance

  • Top Features: Universal fit design, larger lens coverage, featherweight TR-90 build
  • Best Fit: Universal fit
  • Why Choose: A versatile, go-to frame that delivers high-performance optics and comfort for all playing conditions.

Rambo SlimMinimalist Power & Compact Design

  • Top Features: Scaled-down proportions, featherweight TR-90 frame, matte black minimalism
  • Best Fit: Smaller faces
  • Why Choose: Sleek and subtle with the same power-packed performance as the original Rambo.

SandyEveryday Comfort & Rounded Style

  • Top Features: Rounded lens design, rubberized temples, TR-90 frame construction
  • Best Fit: Universal fit
  • Why Choose: A great all-purpose pair offering a softer, more casual style without compromising on performance.

GimmeStreamlined Precision & Grip

  • Top Features: Cap-compatible temples, inner-grip stability, slimline fit
  • Best Fit: Thinner faces
  • Why Choose: Precision-engineered for stability and comfort, especially for players who prefer a tighter, performance fit.

All models feature:

  • The same KRISP™ Extreme Golf Lens for enhanced contrast, clarity, and eye comfort
  • 100% UV and blue light protection
  • Lightweight TR-90 performance frames
  • Anti-fatigue, all-weather performance design
Which is the largest frame you offer?

Our Dovetail 2.0 model is currently the largest frame in the JONDO collection — ideal if you prefer a larger fit or greater coverage.

Do you ship internationally?

At this time, we only ship within the United States.

If you’re outside the U.S., please visit our regional websites for Australia, the United Kingdom, and South Africa.

Do you repair damaged glasses?

It depends on the type and extent of the damage. In most cases, we do offer repair services and are committed to supporting our customers long after purchase. Please contact our customer service team for assistance.

What if the glasses I ordered don’t fit?

No problem — you have 30 days from the date of delivery to exchange them for another size or model.

How does your return policy work?

You can review all details of our return and exchange process on our Return Policy page.

Are your lenses UV protective and do they block blue light?

Absolutely. All JONDO lenses are 100% UV-protective and offer blue light protection to help reduce eye strain and protect your vision — on and off the course.

Do you have a clip-on version?

No, we do not offer clip-on versions at this time.

Get in touch

Have questions about your order, or a general enquiry?